COVID-19 Community Information

Last updated: March 31, 3:30pm

This page is designed to keep the community updated on the City of Winona’s COVID-19 response. This page is not consistently monitored – please call 911 if you have an emergency.

If you use Facebook, please like and follow the City of Winona Official COVID-19 News and Information page.

Visit Winona Resources for a full list of community COVID-19 resources, including updates on school and business changes and closures, places for meals and shelter, information on unemployment and social services, and much more. The site is updated multiple times a day.

Please stay healthy and safe, and practice physical distancing – your community, especially those who are most vulnerable, thanks you.

Some important things to know:

  • City Hall is closed, but departments are open by phone and email – details below.
  • If you are experiencing potential COVID-19 symptoms, do not call 911 unless it is a true emergency.
  • City parks are open for folks to enjoy; please follow CDC guidelines and do not gather in groups. Most indoor facilitates are closed. Visit the city’s Park and Recreation page for more details.
  • Do not flush anything other than toilet paper.
  • Drinking water is safe – COVID-19 cannot be transmitted through water.
  • Buses are running with modified schedules to keep them clean – details below.
  • Healthcare providers have COVID-19 hotlines: Winona Health (507-474-5654), Gundersen (608-775-0364).


Minnesota Governor Tim Walz on Wednesday, March 25 ordered all Minnesotans to stay at home through April 10. The City of Winona fully supports this choice as an additional measure to protect the health and safety of all Winona residents.


  • All businesses except those deemed non-essential are closed
  • Restaurants, bars and other public accommodation businesses previously closed will remain closed until May 1 at 5pm
  • Schools are closed now through at least May 4 – online learning starts the week of March 30 for Winona-area public, private and charters schools

What does this mean for you? In short, stay at home unless it’s absolutely necessary to leave.


  • Visit your doctor
  • Buy groceries and needed supplies
  • Deliver supplies to sick or homebound friends and family
  • Go to work if your employer has determined you are an essential employee
  • Take care of essential business
  • Continue to do outside chores and activities at your home
  • Take walks or walk pets


  • Limit trips to one to two times a week
  • Whenever possible designate just one member of the household to run errands
  • Only go outdoors with immediate family or in small groups of no more than a few people
  • Avoid close contact with others – maintain a minimum of 3-6 feet


  • Make extra trips for general errands or supplies that aren’t critical
  • Gather in groups in indoor or outdoor spaces
  • Participate in outdoor group sports, like pickup basketball in city parks, or cluster together when playing sports like


We are relying on residents to make appropriate choices to meet their own and their family’s needs while protecting the safety of the community.

Winona police officers will remind folks of the order and guide them to make the right choices for their safety and the community’s safety.



City Hall is closed, but most staff are available during regular business hours, 8am-4:30pm, by phone and email. Use contact info below or on department pages.

  • CITY CLERK (507-457-8200): Contact our office for questions about City Council meetings, Winona Transit Service, liquor licenses, or filing a claim against the City.
  • FINANCE (507-457-8262): Utility bills can be paid online. Payments for utility bills and accounts receivable will be accepted by phone, US mail, or deposited into the 4th Street drop box. No new pet licenses will be issued.
  • PLANNING, INSPECTIONS (507-457-8250): The City will continue to process permit and license applications and inspection complaints online, by fax (507-457-8212), or by email – [email protected]
  • ZONING (507-457-8250): For permits, fax 507-457-8212 or email [email protected]
  • PUBLIC WORKS/ENGINEERING (507-457-8269): For general questions, email Keith Nelson at [email protected] Fax permits to 507-452-1239 or email [email protected]


The police department is fully operational. The department is closed to the public to keep officers healthy. Officers are patrolling and responding emergency and 911 calls. Lower-level offenses that do not necessitate a response are handled via telephone. Non-emergency calls for service are handled on a case-by-case basis.


The fire department is fully operational. The department is closed to the public to keep firefighters healthy.


Buses are running on normal routes. Schedules have changed: Drivers have eliminated every third route in order to deep-clean the buses. Click or tap here to view and download the current schedule.


The library is closed. Patrons are encouraged to use the library’s website and online resources.


The Friendship Center is closed. Members are gathering online for activities and programs using Zoom. Contact Center director Malia Fox, [email protected], for more information.


Parks are open. Visitors are expected to follow physical distancing guidelines of 6 feet, and not participate in group activities that require close contact, like basketball. Indoor facilities, including the East End Rec and Lake Park Lodge, are closed. For questions, contact [email protected]


The water department is fully operational. The city’s water is safe. COVID-19 cannot be transmitted through water.


The wastewater treatment plant is fully operational. Please do not flush anything other than toilet paper.


The city is actively monitoring the levee and flood control infrastructure as usual. The Mississippi is expected to reach minor to moderate flood stage.


March 25: MN Governor orders all Winona residents to stay home for COVID-19 response

March 20: Winona Fire Department – use of 911 during COVID-19 response

March 19: Winona Transit Services Route Changes (click/tap here for a new printable schedule)

March 18: Building Closure Press Release

March 17: Sanitary Sewer Concerns

March 14: Community and Organizational Planning and Preparation Press Conference Video


Here’s a great example of proper handwashing, demonstrated with gloves and black ink:

  • Minnesota Department of Health COVID-19 hotline: 651-201-3920
  • Winona Health’s COVID-19 hotline: 507-474-5654
  • Gundersen COVID-19 hotline: 608-775-0364
  • Gundersen 24-hour Nurse Line, 24/7, free and confidential no matter where you receive healthcare: 
  • 608-775-4454 or 800-858-1050

Winona Health’s website answers questions and provides updates.

Telemedicine Options

  • If you’ve had contact with someone with coronavirus, it is important to seek medical evaluation. Your specific risk will depend on the type of contact you had with the individual. A virtual video visit with a doctor can help you to determine your risk and what your next steps are. A “close contact” means being in a confined space with an individual who has the disease, such as in a home, hospital room or classroom. Be sure to take precautions until you seek medical advice to ensure you do not expose others to the illness.
  • If you are feeling sick, consider using a virtual care provider instead of going in-person to an urgent care facility or emergency room to limit your exposure to others who may have the virus.
  • Telemedicine is quicker, more convenient, and more cost effective than an in person visit.
  • You can see a doctor in the comfort of your home.

Local Telemedicine Providers

What you need to participate in Telemedicine

  • A smartphone, tablet, or computer
  • A credit card
  • Your insurance card

Additional Resources