COVID-19 updates on city services, contacts

Last updated: Friday, May 22


The Winona City Council will meet online using Zoom during its regularly scheduled times, the 1st and 3rd Mondays of each month at 6:30pm. The next meetings are June 1 and June 15.

Folks who want to participate in a meeting can use the Zoom video platform (free to download and use) or call in using the details below.

Folks who want to watch the meetings can view them live on the Government Access Channel (Channel 19 on HBC and Channel 987 on Charter) and on the city’s website, and also on the city’s Facebook page. Meeting recordings are posted on the city’s YouTube channel. As with traditional council meetings, members of the public will only be allowed to speak during certain times, like public hearings.

Zoom video
Meeting ID: 896 465 916

Call in
312-626-6799 (Primary)
646-558-8656 (Backup – use only if you have issues with the above number)

For participants:
• Only use one audio source; audio from computer is preferred if available.
• Be aware of background noise from your location.
• If using phone, do not use the speaker function. Please note that your phone number and/or name will be visible to other participants.
• If using a web cam, be aware of what is in your background.
• If you have headphones, please use them as that will limit background noise.
• Please mute your audio until you wish to speak. Then unmute your audio, and ask the Mayor for permission to talk.


City Hall is closed, but most staff are available during regular business hours, 8am-4:30pm, by phone and email. Use contact info below or on department pages.

  • CITY CLERK (507-457-8200): Contact our office for questions about City Council meetings, Winona Transit Service, liquor licenses, or filing a claim against the City.
  • FINANCE (507-457-8262): Utility bills can be paid online. Payments for utility bills and accounts receivable will be accepted by phone, US mail, or deposited into the 4th Street drop box. No new pet licenses will be issued.
  • PLANNING, INSPECTIONS (507-457-8250): The City will continue to process permit and license applications and inspection complaints online, by fax (507-457-8212), or by email –
  • ZONING (507-457-8250): For permits, fax 507-457-8212 or email
  • PUBLIC WORKS/ENGINEERING (507-457-8269): For general questions, email Keith Nelson at Fax permits to 507-452-1239 or email


The police department is fully operational. The department is closed to the public to keep officers healthy. Officers are patrolling and responding emergency and 911 calls. Lower-level offenses that do not necessitate a response are handled via telephone. Non-emergency calls for service are handled on a case-by-case basis.


The fire department is fully operational. The department is closed to the public to keep firefighters healthy.


Riders are required to wear face masks or coverings and practice physical distancing. Buses are running on normal routes. Schedules have changed: Drivers have eliminated every third route in order to deep-clean the buses. Click or tap here to view and download the revised schedule.


The library is closed. Patrons are encouraged to use the library’s website and online resources.


The Friendship Center is closed. Members are gathering online for activities and programs using Zoom. Contact Center director Malia Fox,, for more information.


Parks are open. Visitors are expected to follow physical distancing guidelines of 6 feet, and not participate in group activities that require close contact, like basketball. Indoor facilities, including the East End Rec and Lake Park Lodge, are closed. For questions, contact


The water department is fully operational. The city’s water is safe. COVID-19 cannot be transmitted through water.


The wastewater treatment plant is fully operational. Please do not flush anything other than toilet paper.


The city is actively monitoring the levee and flood control infrastructure as usual.